CUSTOMER PRIVACY POLICY. Thank you! We are delighted that you are part of the GRAMA4ALL family! We are committed to providing you with the best possible experience of purchase, pick-up, and delivery online. This Privacy Policy explains what information (GRAMA4ALL Corp.) collects, how that information is used, under what circumstances we share information and the options you can take regarding that information. This Privacy Policy applies if you access the Installation Services (as defined in the Terms of Service) through a browser, a mobile application or any other method. This Privacy Policy also describes how we collect, use and disclose your personally identifiable information ("PII"), including personally identifiable health or medical information ("Personal Health Information" or "PHI"). PII is information about yourself that can be used to identify yourself (such as your name, phone number or address). Personal health information is PII combined with information that relates to (a) your past, present or future health, physical or mental condition, (b) the provision of medical care for you or (c) your past, present or future Payment for the provision of health care. Under California Civil Code § 1798.83, California residents may request a notice that identifies the categories of personal information we share with certain third parties for direct marketing purposes under certain circumstances and that provide contact information for those third parties. If you are a California resident and wish to obtain a copy of this notice, send us a written request to the address listed below in the Section titled "Contact Information." Information we collect 1. The information you provide or allow others to provide us at various points in the GRAMA4ALL experience, you can provide information about yourself. For example, when you create an account through the Services, you provide us with personal information such as your name, postal address, email address and zip code. And if you place an order through the Services, we collect information that includes your address, phone number, date of birth (for alcohol orders or prescription delivery, where available), credit card information, number (s) ) of the vehicle license plate (for orders on the sidewalk side), and the details of your order. Your account information can be updated or corrected by accessing your account settings. If you use the services for the delivery of prescription drugs (when available), the third-party pharmacy that processes your prescription drug will provide your name, address, email address, date of birth, telephone number, the total amount that is given to you will charge for the prescription pharmaceutical product (s), and sales tax information for prescription drug products (if applicable). The third-party pharmacy will also share whether or not the prescription drug product you have requested requires temperature control. If a prescription drug product that was delivered through the Services was withdrawn from the market, the third-party pharmacy will share your name, email address, the date of the order of the prescription drug product, and the total amount refund that you will received from GRAMA4ALL. The pharmacy will not disclose to us the name, quantity, manufacturer or distributor of the prescription drug you have requested or any other PHI about you that is not your status as a pharmacy patient. If you log in to the Services through a third-party service, both we and that third party may receive certain information about you and your use of the services. For example, if you choose to log in to the Services with your Facebook account, we may receive information from Facebook, such as your name, email address, public profile information and information about your contacts. We can also offer tools to share on social networks (such as the "Like" button on Facebook) that allow you to share actions on the Services with other websites and vice versa. In those cases, the providers of those tools may receive information about you when you use those tools. For more information, you should consult the privacy policies of these third-party services and their settings. If you wish to invite your friends and contacts to use the Services, we will give you the option to enter your contact information manually or, for residents of the United States, import it from your address books to other third-party services. In both cases, we will store this information for the sole purpose of allowing you to send your friend's recommendation offers, to determine if your friends use the Services after a referral is sent; For residents of the United States, to remind your friends referral sent on your behalf. Our partners may allow us to collect information about the use of their sites / applications or share that information with us. For example, if you use a GRAMA4ALL button or widget on another site or application, we may receive information about your use of that button or widget and the third-party site / application. Use of Cookies We use cookies, web beacons, pixels and similar technologies ("Cookies") to collect information and personalize your experience with our Services. Cookies are small web files that a site or its provider transfers to the hard drive of your device through your web browser that allows the site or provider system to recognize your browser and remember certain information. We use cookies to improve your convenience, for example, to recognize when you return to GRAMA4ALL Corp and to remember the information you have already provided, such as items that are already in your order cart. We also use cookies to collect information about your activities over time, and on third-party websites or other online services in order to offer content and advertising tailored to your interests. You can disable the use of cookies by modifying your browser settings. Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we get the real knowledge that any information, we collect has been provided by a child under 13, we will remove that information. Location information: When you use the Services, we may collect accurate location data. For example, if you allow the Services to access location services through the permission system used by the mobile operating system or your device's browser, we can collect the precise location of your device. We use your location information to facilitate immediate delivery of purchase service or product (where available), to help you find nearby stores and laundries for which pick-up or delivery is available, for other similar purposes and for analysis purposes. You can choose whether or not to enable the location tracking function through the configuration of your device or browser, or when requested by the GRAMA4ALL mobile application. We can also infer your general location information, for example, using your Internet Protocol (IP) address. 2. Technical information on the use of the Services. When you use the Services, either through a browser or a mobile application, we automatically receive technical information about the hardware and software being used. Information of the children. [] Our services are not intended for children under 13 and we do not knowingly collect personal information from children under 13. If you are a parent or guardian of a child under 13 and believe he or she has disclosed Personally Identifiable Information to us, contact us at: customer@grama4all.com [] A parent or guardian of a child under 13 can review and request the removal of the information. By registering a new customer under your Customer code, you certify that you previously let that new customer know that you would be enrolling them in GRAMA4ALL. Interest-based advertising or online behavior: GRAMA4ALL may use third-party advertising companies to show you interest-based advertising. These companies collect information from various online sources (including browsers and mobile-enabled applications) to match the ads that are most relevant, interesting and timely for you. If you want to exclude yourself from interest-based advertising, visit: http://optout.networkadvertising.org/#/. Please note that all interest-based advertising of all commercial members of the Network Advertising Initiative for that specific browser on that specific device will be excluded. If you choose not to participate, you can continue to see the online advertisements of GRAMA4ALL or our partners; However, these ads will not be as relevant to you. Because we use your information, we may use the information we collect for various purposes, including: A) Provide the Services, improve service quality and develop new products and services. B) Allow your Distributors (meaning those who buy and deliver the order, including our retail partner and its employees / agents, as appropriate) our external suppliers) to choose your items at a retail site, deliver your items and / or call or send you a text message with updates or problems. C) Request purchase and delivery costs through one or more payment processing partners. We offer you personalized content. (including advertising, coupons and promotions); Understand how users interact with the Services (including advertising both inside and outside the Services) in its entirety and to test new features or changes in our features, provide customer service, respond to your communications and requests, and contact you about your Use of the Services. For external processing or service provision; Sometimes we share information with third parties to process information on our behalf or to provide certain services (such as delivery services, advertising services or information to better adapt our services to you). For the purposes of this processing or provision of services, we may share your information with said third parties in accordance with the appropriate confidentiality provisions. For legal purposes; We may share your information when we believe that disclosure is reasonably necessary to (a) comply with laws, regulations, legal processes or requests by law enforcement or regulatory authorities, (b) prevent, detect or otherwise handle fraud, security or other technical problems. (c) protect the security, rights or property of any person, the public, or GRAMA4ALL. On a non-personal or aggregate basis: we share information on a non-personally identifiable basis (which includes, among others, order and delivery details, but does not include credit card information) or aggregate. To enable the purchase of alcohol (not available in all jurisdictions). When you buy alcohol using the Services, we may be required by law to share certain information with the retailer that makes the sale, this information could include, among other things, the names and addresses of the buyer and the recipient, the identification information issued by the government, the quantity, brand, price, proof and volume of alcohol purchased, and a signature of the recipient. For commercial purposes, we may share your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or part of our business by another company. We may also share your information between GRAMA4ALL and its parents, affiliates, subsidiaries and other current, and future companies under common control and ownership. Personal health information: This Section governs our use and disclosure of your Personal Health Information. If there is a conflict between the terms of this Section and any other term of this Privacy Policy or the GRAMA4ALL Terms of Services, the terms of this Section shall apply. To the extent that we receive, believe, maintain, use or disclose your PHI, we will maintain the privacy and security of such information as required by the federal patient privacy law known as the Health Insurance Liability Law and the regulations promulgated under that Law ("HIPAA"), as well as any applicable federal and state privacy policy laws. Your PHI is protected by HIPAA and certain state laws. These laws grant you rights regarding access, use and disclosure of PHI by your health care providers, such as pharmacies and us. When you place a pharmacy order using our Services, the pharmacy responds as described above in the Section entitled "Information We Collect" by revealing GRAMA4ALL your status as a pharmacy patient. Information about your status as a pharmacy patient is PHI and is protected by HIPAA. As mentioned above, your pharmacy will not disclose any other PHI to us, and GRAMA4ALL will not disclose any other PHI to your personal purchaser other than your status as a pharmacy patient. For a more complete description of your rights under HIPAA and the uses and disclosures of your PHI, see the Notice of Privacy Practices of your pharmacy. We will not disclose your PHI without your prior written consent with other unaffiliated persons or companies unless: A) it is necessary to provide our Services, B) it has been "unidentified" so that it cannot identify you, C) we have your prior written consent, D) the law requires disclosure, or E) we are acquired or declared bankrupt. Security: We employ administrative, physical and technical measures designed to safeguard and protect the information under our control of unauthorized access, use and disclosure. These measures include the encryption of your communications through the use of Secure Sockets Layer ("SSL") software and the use of a secure messaging service when we send your PHI electronically. In addition, when we collect, maintain, access, use or disclose your PHI, we will use systems and processes consistent with the privacy and information security requirements in accordance with applicable federal and state laws, including, without limitation, HIPAA. All electronic PHI will be encrypted at rest and in your PHI or PII, including but not limited to violations of your stored PHI or PII (as defined in the applicable state or federal statutes on security breaches). Notification. To the extent permitted by applicable law, we will send such notifications at the most appropriate time possible and without undue delay, to the extent that it is compatible with A) the legitimate needs of law enforcement authorities or B) the necessary measures to determine the extent of the violation and restore the reasonable integrity of the data system. More security: GRAMA4ALL Corp. has implemented commercially reasonable administrative, technical and physical security controls that are designed to protect personal information. However, no online activity is completely secure or error free. Therefore, GRAMA4ALL Corporation does not guarantee that your personal information is absolutely secure. Keep this in mind when disclosing any personal information or other information to GRAMA4ALL Corporation You are responsible for safeguarding your username and password. Changes to this policy. This policy may change from time to time and any revised Privacy Policy will be published on this page, so we recommend that you review it periodically. If we make changes, we will notify you by reviewing the date at the top of this Privacy Policy and, in the case of changes in the materials of the Privacy Policy, we may provide you with an additional notice (such as a notice in our user interface or by sending an email notification). For California residents If you are a resident of California, you can ask GRAMA4ALL for a notice that describes what categories of personal information GRAMA4ALL shares with third parties or affiliates for the direct marketing purposes of such third parties or affiliates and identify the name and address of the third parties that received such notices. Personal information. Send a written request to the address provided below and specify that you want a copy of your California Privacy Rights Notice. Under Section 1789.3 of the California Civil Code, California residents are entitled to the following specific notice of consumer rights: If you have any questions or complaints related to the website, send an email to: customer@grama4all.com. You can also contact us by writing to the address provided below in the section entitled "Contact information". California residents can contact the Complaint Assistance Unit of the Consumer Services Division of the California Department of Consumer Affairs in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by phone at (916) 445-1254 or (800) 952-5210. For residents of Canada GRAMA4ALL is located in the United States and some of its service providers (including affiliates acting in this capacity) are located in the United States or elsewhere outside of Canada. As a result, your personal information will be processed and stored outside of Canada for the purposes described in this Privacy Policy. While outside of Canada, personal information will be subject to applicable local laws, which may allow government and national security authorities in those jurisdictions to access your personal information in certain circumstances. You can request access or correction of your personal information, or withdraw consent to our collection, use or disclosure of your personal information, by writing to our Trusts and Security Administrator at the address or email below. These rights are subject to applicable legal and contractual restrictions and reasonable notice. We may take reasonable steps to verify your identity before complying with those requests. Contact information. www.grama4all.com 317 S. Broadway St suite 206. Lawrence, MA 01843. For customer service inquiries write us at: Customer@grama4all.com